OPD (Outpatient Department) Management
Managing a retail chain — whether it spans cities, regions, or countries — requires more than just spreadsheets and manual oversight. Our Store & Branch Management Module gives you the digital infrastructure to centralize command, decentralize execution, and ensure standardized operations across every retail outlet. This module empowers retail groups, franchises, and corporate store networks with the tools needed to create, monitor, and optimize branch-level operations, while aligning all stores under a unified strategy.
Patient Registration & Quick Entry
With DOClinic, patient onboarding becomes seamless and error-free. Quickly register new patients or update existing profiles with demographic, contact, and medical details in just a few clicks. Automatic MR number generation ensures zero duplication, while ID documents and insurance details are securely stored for hassle-free future visits.
- MR number auto-generation
- Walk-in or pre-appointment based registration
- Upload ID documents and insurance/panel info
Appointment & Token Queue Management
DOClinic brings order to busy OPD clinics with its intelligent appointment and token system. Patients can book online or walk in, while real-time queue tracking minimizes waiting times. Automated SMS alerts keep patients informed of token status and delays, while priority flags ensure urgent and sensitive cases are given precedence.
- Token system for walk-ins and online bookings
- Real-time OPD queue tracking
- SMS alerts for token status and delays
- Priority flags for elderly, children, or urgent cases
Doctor Schedule & OPD Session Management
Simplify consultant management with DOClinic’s flexible scheduling tools. Define day-wise sessions, set limits on consultation types, and ensure doctor availability is visible across all branches. This ensures smooth OPD flow, optimal resource utilization, and improved patient satisfaction through timely consultations.
- Set day-wise session timings
- Session-specific limits and consultation types (free/paid)
- View doctor availability across locations
Electronic Prescription with ICD-10 Codes
DOClinic empowers doctors with a smart prescription tool backed by ICD-10 coding standards. From auto-suggesting medicines, dosages, and frequencies to recording allergies and chronic conditions, everything is digitally managed. E-signature support makes prescriptions instantly sharable via print, email, or mobile app, enhancing patient care and safety.
- Smart prescription tool with medicine database
- Search and tag ICD-10 diagnosis codes
- Auto-suggest dosage, frequency, and duration
- E-sign prescriptions and share via print, email, or app
- Record allergies and chronic condition flags
Clinical Examination & SOAP Notes
With DOClinic, doctors can record structured clinical notes in the standardized SOAP format. Capture vital signs, patient history, complaints, and examination findings with ease. Attach images, scanned reports, and referral notes to build a complete patient record that supports accurate diagnosis and long-term treatment planning.
- Chief complaint, history, and vitals input
- SOAP format (Subjective, Objective, Assessment, Plan)
- Attach images, scanned files, and external reports
- Track lifestyle habits, history of illness, and referrals
Investigation Orders (Lab & Radiology)
Seamlessly integrate diagnostic test ordering with DOClinic. From lab panels to radiology scans, doctors can order investigations directly within the OPD workflow. Real-time tracking ensures no test is missed, and reports are automatically attached to the patient’s EMR, making them instantly available for review and treatment decisions.
- Predefined lab panels or custom test selection
- Order routing to lab or radiology department
- Track pending, completed, and reported statuses
- Reports auto-attached to EMR and doctor notified
Service Recommendations (Echo, ECG, etc.)
DOClinic enables quick prescription of in-clinic services like Echo, ECG, Ultrasound, or Spirometry. Each service is directly linked to billing and technician scheduling, ensuring smooth coordination. Doctors can select available slots and assign service rooms, enhancing patient convenience and operational efficiency.
- Echocardiography, ECG, Ultrasound, Spirometry
- Automatic linking to billing and technician queue
- Appointment slot selection and service room allocation
EMR (Electronic Medical Record) Access
With DOClinic’s EMR, doctors get a 360° view of the patient’s medical history. From prescriptions and test reports to vitals and previous diagnoses, everything is available in one place. Visit-wise timelines and note comparisons ensure continuity of care and help doctors make more informed decisions.
- Visit-wise EMR timeline with quick filters
- Prescription, lab, radiology, vitals, diagnosis in one view
- Notes comparison between visits for continuity of care
Follow-up & Revisit Management
Never lose track of a patient with DOClinic’s follow-up management feature. Doctors can schedule revisit appointments directly, while the system sends automated reminders via SMS, email, or app. Missed follow-ups and overdue cases are flagged, ensuring patients receive the continuity of care they deserve.
- Auto-reminders to patients via SMS/Email/App
- Flag missed follow-ups and overdue cases
- Link revisit with previous encounter for continuity
Referral to Specialist or Department
DOClinic simplifies internal referrals with structured notes and priority tagging. Doctors can instantly refer patients to another consultant or department, with a secure communication channel ensuring clarity. Track pending, accepted, and completed referrals effortlessly, improving collaboration and patient outcomes.
- Internal referral note with reason and priority
- Doctor-to-doctor communication channel
- Track accepted, pending, and completed referrals
OPD Billing Integration
DOClinic’s OPD billing is seamlessly integrated with consultations, lab orders, and services. Invoices are auto-generated with support for discounts, packages, and multiple payment modes. With built-in insurance and panel billing, financial workflows are streamlined, reducing errors and improving patient satisfaction.
- Define consultation fee (new/follow-up/free)
- Auto-generate invoice with discounts or packages
- Multi-mode payment (cash, card, mobile wallets)
- Panel/insurance billing support
Doctor Performance & OPD Reports
DOClinic OPD billing is seamlessly integrated with consultations, lab orders, and services. Invoices are auto-generated with support for discounts, packages, and multiple payment modes. With built-in insurance and panel billing, financial workflows are streamlined, reducing errors and improving patient satisfaction.
- Number of consultations, types of diagnoses, prescription trends
- OPD revenue contribution per doctor
- Most prescribed tests, most common complaints
Consent & Document Management
DOClinic makes capturing and managing consents effortless. Doctors can use predefined templates by specialty, collect digital signatures, or upload scanned forms. All consents and documents are securely linked with the patient’s EMR, ensuring compliance, traceability, and safe record-keeping.
- Patient e-signature or uploaded scanned copy
- Consent form templates by specialty
- Link documents directly with patient EMR
Audit Logs & Compliance Tracking
Stay compliant with healthcare regulations using DOClinic’s detailed audit trails. Every action—whether viewing, editing, or deleting records—is time-stamped and user-tracked. Built-in ICD-10 and prescription compliance checks ensure transparency, accountability, and error-free medical record management.
- Track who viewed, edited, or deleted records
- Time-stamped clinical activity log
- ICD-10 and prescription compliance monitoring
Comprehensive OPD & Insurance Management with DOClinic
DOClinic streamlines outpatient care while simplifying panel and insurance workflows for clinics and pathology labs. From patient registration to billing, claims, and compliance, every feature is designed to enhance efficiency, improve patient satisfaction, and ensure accurate revenue management.
Efficient Patient & OPD Management
- Seamless patient registration with MR number auto-generation and document uploads.
- Intelligent appointment and token system with real-time queue tracking and SMS alerts.
- Full EMR access, structured SOAP notes, clinical examination, lab/radiology orders, and service recommendations for accurate and fast care.
Integrated Panel & Insurance Handling
- Configure unlimited panels, map patients, and manage co-pays with automated rules.
- Streamlined preauthorization, package/service limits, and visit eligibility checks.
- Automatic invoice generation, multi-mode payments, and insurer-preferred formats for hassle-free billing.
Claims, Reporting & Compliance
- End-to-end claim submission, tracking, and reconciliation with real-time status updates.
- Panel-wise financial reporting, revenue analysis, and insights for informed decision-making.
- Audit trails, consent management, and compliance monitoring to maintain accountability and meet healthcare regulations.