Patient Mobile App
The Patient App offers a personalized, user-friendly interface that empowers patients to manage appointments, access health records, view prescriptions and reports, pay bills, and communicate with the clinic—all in real time from their mobile devices.
Secure Login & Patient Dashboard
DOClinic ensures patients have safe and personalized access to their health information. The app provides a secure login via OTP or password, supports role-based access for family members, and gives a comprehensive view of upcoming appointments, past visits, billing summaries, and health alerts—all in one convenient dashboard.
- Login via OTP or password
- Role-based access for family or dependent profiles
- Summary of upcoming appointments, past visits, bills, and health alerts
Online Appointment Booking
Patients can schedule appointments anytime, anywhere through DOClinic. They can browse doctor profiles, specialties, and available time slots, book in-person or video consultations, receive confirmations, and get reminders—plus the flexibility to reschedule or cancel appointments effortlessly.
- View doctor profiles, specialties, timings, and availability
- Choose time slots and appointment types (in-person/video)
- Receive confirmation and reminder notifications
- Option to reschedule or cancel
Real-Time Token & Queue Tracking
With DOClinic, patients can monitor their live queue status at the clinic. Real-time updates by department or doctor, estimated wait times, and SMS/push notifications keep patients informed and reduce unnecessary waiting, making every visit smooth and efficient.
- Live queue updates by department or doctor
- Estimated wait time display
- SMS/Push alert when token number is approaching
Electronic Prescription Viewer
DOClinic lets patients access their prescriptions anytime on the app. Past and current prescriptions are viewable with dosage instructions, ICD-10 codes, and drug classifications, along with refill reminders for long-term medications—ensuring adherence and convenience.
- View past and current prescriptions with dosage and instructions
- Support for ICD-10 and drug classification display
- Refill reminders for long-term medications
Lab & Radiology Report Access
Patients can instantly view their diagnostic reports through DOClinic. Lab and radiology results come with interpretations, doctor notes, and downloadable formats for easy sharing with other providers or family members, enhancing transparency and health tracking.
- View lab and radiology results in PDF or image format
- Interpretations, notes, and doctor comments included
- Option to download or share reports securely
Online Billing & Payment
DOClinic simplifies clinic payments directly from the app. Patients can view invoices for consultations, procedures, and pharmacy, pay securely via multiple modes, track pending dues, and download receipts for personal or insurance use—ensuring hassle-free transactions.
- View invoices for consultations, procedures, and pharmacy
- Pay via credit/debit card, bank transfer, or mobile wallet
- Track payment history and pending dues
- Download receipts for insurance or personal use
Health Record Vault (EMR Access)
DOClinic provides a centralized health record vault. Patients can access visit summaries, medical history, allergies, vitals, and diagnoses, while uploading external documents for a complete, longitudinal view of their health journey.
- View visit summaries, history, allergies, vitals, and diagnoses
- Upload external documents or reports for reference
- Maintain longitudinal view of health journey
Medication & Refill Reminders
The app keeps patients on track with their treatment. DOClinic sends daily dosage alerts, prescription refill notifications, and push updates for medication changes, promoting adherence and better health outcomes.
- Daily dosage reminders
- Prescription refill alerts before expiry
- Push notifications for medication changes
Clinic Services & Package Information
Patients can explore all clinic offerings through DOClinic. The app displays service lists, pricing, and package availability, allowing bookings for physiotherapy, wellness checks, or preventive health packages, and enables tracking of package utilization.
- View service list, pricing, and package availability
- Book services like physiotherapy, wellness checks, dental cleaning
- Enroll in preventive health packages and track usage
Panel & Insurance Information
DOClinic helps patients manage their insurance and panel coverage in real time. They can track approved plans, utilization limits, and submit documents or claims digitally, ensuring seamless financial transparency and access to benefits.
- View approved panels and insurance policies
- Track utilization of insured visits or limits
- Submit documents or claims digitally (if integrated)
Feedback & Rating System
The app empowers patients to provide valuable feedback. DOClinic enables rating of doctors, clinic services, and cleanliness, submission of suggestions or complaints, and anonymous feedback, helping clinics improve quality and patient satisfaction.
- Rate doctor, clinic cleanliness, and overall experience
- Submit complaints, suggestions, or compliments
- Option to remain anonymous
Notifications & Alerts
Stay informed with DOClinic notifications. Patients receive appointment reminders, billing alerts, health check prompts, clinic-wide announcements, and personalized updates for their health profiles, ensuring they never miss critical information
- Appointment reminders, billing alerts, health check prompts
- Broadcast clinic-wide notifications (closures, campaigns, offers)
- Personalized alerts for your health profile
Chat or Message Clinic (Optional)
DOClinic allows secure two-way messaging with the clinic. Patients can ask questions, attach files, and track responses, with messages routed to relevant departments such as reception, pharmacy, or lab, providing direct support and convenience.
- Ask questions about appointments, results, or prescriptions
- View response history and attach files
- Route messages to relevant departments (Reception, Pharmacy, Lab)
Multi-Patient Family Management
Patients can manage dependents easily through DOClinic. The app supports child, spouse, and elderly parent profiles, allowing appointment bookings, record access, and independent medical histories for each family member, all under a single login.
- Add child, elderly parent, or spouse as dependents
- Book appointments and view records for each profile
- Maintain separate medical history for each member
Language Support & Accessibility Options
DOClinic ensures inclusivity and ease of use. The app supports multiple languages, font resizing, dark mode, and accessibility features, making healthcare information easy to read and navigate for everyone.
- Support for multiple languages (e.g., English, Urdu, Punjabi)
- Font resizing, dark mode, and accessibility options
Referral & Loyalty Programs (Optional)
DOClinic engages patients with rewards and referral tracking. Patients can earn loyalty points for visits, refer friends to the clinic for discounts or credits, and monitor their referral benefits, enhancing engagement and satisfaction.
- Track earned loyalty points for each visit
- Refer friends and earn discounts or credits
- View referral status and benefit history
Key Benefits of Patient App:
- Improves patient satisfaction and reduces waiting time
- Enables 24/7 self-service for healthcare needs
- Enhances clinic efficiency by reducing manual communication
- Promotes transparency in treatment, billing, and prescriptions
DOClinic Patient Mobile App – Empowering Patients with Smart Healthcare Access
Seamless Appointment & Queue Management
- Book appointments 24/7 with preferred doctors and time slots, including video or in-person consultations.
- Track live token status and estimated wait times with push/SMS notifications.
- Reschedule or cancel appointments effortlessly from the app.
Comprehensive Digital Health
Records
- Access EMR, past visits, allergies, vitals, lab/radiology reports, and prescriptions anytime.
- Refill reminders and medication alerts to improve adherence to treatment plans.
- Upload external documents or reports for a complete longitudinal view of their health journey.
Simplified Billing, Insurance & Feedback
- View invoices, make secure payments via cards, wallets, or bank transfers, and download receipts.
- Track panel/insurance coverage, submit claims, and monitor limits in real time.
- Provide feedback, rate doctors, and communicate securely with the clinic via chat or messages.